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Air Austral HAH Terminal – Prince Said Ibrahim Airport

Prince Said Ibrahim International Airport

Before setting foot in the airport terminal, you need to be well informed to avoid any last-minute rush. A quick glance through a preparatory guide on Air Austral HAH Terminal can ensure a seamless flow through all the necessary pre-flight protocols.

The Prince Said Ibrahim Airport terminal has amenities that can make your air tour more fun. Facilities such as airline desks, nursing rooms, parking spaces, restrooms, lounges, retail outlets, dining options, and more are all available to cater to your needs. Moreover, if you have inquiries regarding your reservation, luggage, or the flight process, the customer help team at the terminal is on hand to provide the necessary assistance. Keep scrolling for more!

Important Information of Air Austral at Prince Said Ibrahim Airport

Travellers should be informed that Air Austral flights depart and arrive from Terminal 1 at Prince Said Ibrahim Airport. Prior to your departure, you must familiarise yourself with essential details about the airport and the specific terminal. So, avoid arriving unprepared, and check the table below for all the crucial information needed for a smooth start to your journey.

Airport NamePrince Said Ibrahim International Airport
Airport Address95700 Roissy-en-France, France
Arrivals & Departures TerminalTerminal 1
Airport CodeHAH
CityMoroni
CountryComoros
Working Hours24 hours
Contact Number+269 773 15 93
Official Websitewww.air-austral.com
Twittertwitter.com/airaustraloff
Instagramwww.instagram.com/airaustralofficiel
Facebookwww.facebook.com/airaustralofficiel
Youtubewww.youtube.com/@airaustral8273

Prince Said Ibrahim Airport Map Location

Get Aid From Air Austral Information Desk

After your travel from Air Austral HAH Terminal, you will want to share tales of your experience with everyone you meet. The welcoming and helpful staff at the airline counter are always prepared to guide you and make sure you have the best possible time. Continue scrolling to know what aspects you can get help with!

Compare Tickets and Book Seats

At the Air Austral Terminal, visitors can research various flight choices, compare prices, and buy tickets. The help team representatives will share details on special offers and discounts, making it easier to organize your travels without spending too much. Plus, passengers can monitor their flight updates using the display monitors throughout the terminal. So, finish up your packing and keep yourself informed.

Check-in Options

The simplest and most convenient way to check in is definitely through the online system. It is always better to utilize such services from the comfort of your own home whenever possible. However, if you prefer to check in at the airport, go directly to the check-in counters to complete the process. Additionally, opting for the self-service kiosks can save you time and help you avoid the queues.

Know Baggage Limit and Rules

Air Austral has specific luggage policies, which you need to know beforehand. If you are wondering about what you can bring as a carry-on or need to check in luggage, just head to the luggage desk in the terminal for help. The representatives will help you understand all the necessary details about your bags. And if your luggage exceeds the weight limit, you can easily buy an additional baggage allowance.

Make Changes or Cancel Flights

Making changes to your flights or cancelling them is simple and smooth with the help of experts. Whether you need to adjust your travel dates or destination or simply can’t make the trip anymore, you can either visit the airline’s website and navigate to the ‘Manage Booking’ section or contact customer service directly for personalised assistance. They will also let you know the process of initiating a refund.

Services & Amenities Offered by Air Austral at HAH Airport Terminal

For your upcoming trip, be sure to take advantage of the various services available at the Air Austral HAH Terminal. You can utilise these facilities to enhance your travel experience and enjoy the terminal’s comforting ambiance at the most affordable prices. So, let’s explore what is on offer.

  • ATMs and Banks
  • Currency Exchange
  • Family Restrooms
  • Baby Care Rooms
  • Breastfeeding Areas
  • Interfaith Chapels
  • Ticket Cancellation Facility
  • Flight Status Information
  • Ground Transportation
  • Medical Facilities
  • Charging Stations
  • Business Centres
  • Emergency Health Services
  • Quiet Seating Rooms
  • Airline/Airport Lounges
  • Seat Upgradation Options
  • Flight Information Displays
  • Pet Travel Services
  • Information Counters
  • Lost and Found Desk
  • Internet/Wifi Access
  • Shops and Duty-free Stores
  • Children’s Play Area
  • Ticket Reservation Counters
  • Check-in Facilities
  • Security Checkpoints
  • Inter-terminal Transportation

HAH Parking Facility

At the Prince Said Ibrahim Airport, you will find a parking facility that ensures your vehicle is in a safe place while you travel. With numerous parking lots, you have the flexibility to choose from both long-term and short-term options at reasonable rates. These parking areas are equipped with security measures to give you peace of mind. Plus, the convenient location and accessibility to these lots will help you start and end your journey as smoothly as possible.

Unwind at Premium Lounges

Take a moment to relax before your flight by visiting one of the premium lounges available at the HAH Terminal of Air Austral. These lounges offer a peaceful environment where you can rest, enjoy a meal, watch your favourite movies, or catch up on work in comfort. The lounges will provide the perfect setting to unwind and recharge before your journey continues. So, know about their access charges from the helpful representatives and add more memories to your trip.

Are you still wondering about the Air Austral HAH Terminal? Worry no more, and embark on your journey with assurance by benefiting from outstanding services. So, check out the contact details again, get in touch with the helpful representatives, discuss your issues, and get appropriate help immediately!

Passengers May Also Inquire!

What terminal is Air Austral at HAH?

The Air Austral flies from the Terminal 1 of the Prince Said Ibrahim Airport.

Can I find dining options at the HAH Terminal?

Yes, the Prince Said Ibrahim Airport boasts a variety of dining options, from quick snacks to sit-down meals, and caters to all tastes and preferences.

Are there facilities for travellers with children at the Air Austral HAH Terminal?

Absolutely, the terminal provides family-friendly facilities, including diaper-changing rooms and play areas.

Can I park my personal vehicle at Prince Said Ibrahim Airport?

Yes, there is ample parking space available at Prince Said Ibrahim Airport. The options range from short-term to long-term parking.

How early should I arrive at the Air Austral Terminal at the HAH before my flight?

Passengers must arrive at least 2 hours before domestic and 3 hours before international flights to complete check-in and security procedures.

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