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Southwest Airlines ORD Terminal – Chicago O’Hare Airport

Are you wondering about the whereabouts of your assigned airport? If so, then your search is over here. We have compiled all the information about the Southwest Airlines ORD Terminal to assist passengers in completing their journey easily and more conveniently.

This busy terminal is fully facilitated with world-class amenities, including auto-scanners, ticket counters, ATMs, retail stores, baggage storage, nursing rooms, smoking areas, kid’s rooms, currency exchange, vending machines, washrooms, charging ports, famous restaurants, and many others. There are information desks to resolve doubts regarding reserving seats, extra baggage allowance, discounted tickets, cancellations, refunds, pet travel policies, mobility assistance, and check-in procedures.

Important Information of Southwest Airlines at Chicago O’Hare Airport

Knowing about the airport terminals makes you one step closer to your destination, as this information will help you in getting seamless boarding and other pre-boarding procedures. You will get all the necessary information about the Chicago O’Hare Airport Terminal below in the table.

Airport NameChicago O’Hare Airport
Airport Address10000 W Balmoral Ave, Chicago, IL 60666, United States
Arrivals & Departures TerminalTerminal 5
Airport CodeORD
CityChicago
CountryUnited States
Contact Number+1 (800) 832-6352
Working Hours24 hours
Official Websitewww.southwest.com
Twittertwitter.com/SouthwestAir
Instagramwww.instagram.com/southwestair
Facebookwww.facebook.com/SouthwestAir
Youtube www.youtube.com/@Southwest

What Terminal Is Southwest Airlines At ORD?

Are you finished with the airline and airport terminal details? Now, take a look at the arrivals and departure terminals of Southwest Airlines at the Chicago O’Hare Airport, along with all its necessary information here.

Southwest Airlines ORD Terminal Arrivals

Terminal 5 at Chicago O’Hare Airport is responsible for all the arrivals for Southwest Airlines. This terminal offers the passengers, and hassle-free landing with more than 35 gates and check-in counters. 

The top priority of this terminal is ensuring the passengers have safe and seamless post-landing procedures. The terminal is equipped with essential facilities to enhance travellers’ comfort, including ground transportation, baggage claim, convenient taxi rental services, a variety of restaurants and shops, family restrooms, private lounges, and efficient lost and found counters. 

Southwest Airlines ORD Terminal Departures 

All departures for Southwest Airlines take place at Terminal 5 of ORD. Passengers can start their journey from this vibrant terminal and step into the world of adventure. This terminal has a number of counters that are specially designed to make the journey of travellers pleasant.

From seamless check-in areas to delightful kids’ play areas, this terminal is designed to fulfil all your aviation needs. Also, check out the ticket counters, bookstores, and a variety of delicious food and beverage options at the terminal.

Chicago O’Hare Airport Map Location

Services & Amenities Offered by Southwest Airlines at ORD Airport Terminal

Passengers who are boarding their flight with Southwest Airlines from Terminal 5 of the Chicago O’Hare Airport are hereby informed that there are a number of amenities available there. Don’t miss a chance to try these amenities and make your journey memorable including the flavours of a number of beverages, restaurants with world-class cuisines, and other things mentioned below. Have a look!

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport / Online / Self-service Kiosk Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals / Entertainment
  • Missing / Delayed / Lost Luggage
  • Airport Lounges
  • Flight Information / Flight Status
  • Delayed / Canceled Flights
  • Airport Facilities
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Airport / Inflight Wi-Fi
  • Skycap
  • Rapid Rewards®

Here is What Southwest Airlines ORD Terminal Offers!

Air travel is incomplete without the addition of the basic amenities that your airline provides at the airport terminal. Therefore, familiarise yourself with the facilities that Southwest Airlines offers and enjoy a luxurious and comfortable travel experience.

Hassle-free Ticket Bookings!

At times, passengers think that they only have online mediums to purchase the flight tickets but no, they can also buy the air ticket for Southwest Airlines from the Chicago O’Hare Airport ticket counter. These counters are available at the boarding terminal of the airport which helps the passengers to provide them their flying tickets, seat upgrades, and other add-ons.

Quick Check-ins!

Travellers can easily complete their check-in for the Southwest Airlines at the Chicago O’Hare Airport terminal. With check-in counters available, the check-in process will be smooth and hassle-free for the passengers.

Information Desks!

The information desks at the ORD Terminal 5. The staff present will help the passengers with information about airlines, flight delays, departure timings, and other important guidance.

Baggage Claims!

A typical baggage claim area at the Chicago O’Hare Airport terminal 5 contains baggage carousels that deliver checked baggage to the passenger. These counters also contain the airline’s customer service desks for claiming oversized baggage or reporting missing or damaged baggage.

Kid’s Assistance & Unaccompanied Minor Service!

Passengers who are travelling with their kids or those aged between 7 and 14 years can opt for the unaccompanied minor service from the Southwest Airlines ORD terminal. The airline provides special assistance to passengers who are underage and ensure their safe and sound boarding and departures.

Restaurants!

After completing the security screening at the Chicago O’Hare Airport terminal, you will find a range of restaurants, cafes, and bars spread throughout the area that provide various dining preferences. Whether you’re looking for a quick bite or a full meal of unique cuisine, you’ll find a suitable option that suits your taste and preferences.

Lounges!

If you experience a flight delay, you can reach out to Southwest Airlines’s personal & public lounges that are located at various places at the airport. Passengers can enjoy the various services that they offer to make your stay convenient and your journey relaxing.

Passengers Also Ask!

How much time does it take to pass the security screening at the Southwest Airlines ORD Terminal?

It may take around 20-40 minutes to clear the security screening procedure at the Southwest Airlines ORD terminal.

How early should I arrive at the Southwest Airlines ORD terminal to book my flight ticket?

Passengers should arrive at least 3 hrs prior to the departure timings in case of domestic flights and 4 hrs prior in case of international flight booking.

Can I complete the Southwest Airlines check-in procedure online?

Yes, passengers can complete their security check-in procedure online by visiting the official website of Southwest Airlines 24 hours before their boarding time.

Where can I find transport options at the Chicago O’Hare Airport Terminal?

You can find various transportation options at the ground transport level of the Chicago O’Hare Airport terminal.

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